Ticket information

Booking tickets

Tickets can be booked online through our website and, from late September 2019, at our box office in Walker’s Court.

We’re afraid that we’re unable to offer telephone booking although, if you are a member of our Access Membership scheme or wish to become a member (membership is free), you can find out how to contact us here.

We are a cashless venue and are therefore only able to accept debit and credit card payments for tickets at our box office.

Contacting box office

If you’re experiencing any difficulties or have a question about your booking, please do email us. We’ll always endeavour to respond to emails within one working day. Unfortunately we’re not able to answer ticket enquiries over the telephone.

Ticket prices

All our ticket prices are subject to change and we recommend that customers book early to secure the best seats at the best prices.

Booking fees

For tickets purchased through our box office, we do not charge any booking or collection fees on top of the advertised ticket prices.

If you would like your tickets to be sent to you by post, we will charge £2 per order to cover the additional cost of sending you your tickets.

Delivery and collection

Tickets can be sent to you by post (for a £2 charge per order) or emailed directly to you as an e-ticket (free-of-charge). It is also possible to collect tickets from the box office on the day of the performance.

Roulette Tickets

For every performance at the Boulevard, there will be a minimum of ten Roulette Tickets available for purchase. These cost £12 and, while you will be guaranteed a seat, the seat could be in any location and could have a restricted view. If you have purchased more than one Roulette Ticket, we cannot guarantee that you will be seated in adjacent seats. Roulette Tickets are available for collection from the box office 45 minutes before the performance begins.

Concessions

Concessionary rates are available for selected performances for those under the under the age of 25, students, unwaged, members of Equity and residents of Soho. Soho residents are only able to purchase tickets at the concessionary rate in person at our box office.

Groups

If you purchase nine full-price tickets, you will receive the tenth ticket free-of-charge.

Access rates

Access Members can purchase up to two tickets for any performance (excluding late-night and Sunday performances) at the rate of £18 per ticket. More details about the Access Membership can be found here.

Standing tickets

We may sell tickets for standing positions for selected performances. Depending on the location of the standing position, there is not always an opportunity to lean, so we advise that you should only purchase a standing ticket if you are able to stand unaided for the duration of the performance. Standing tickets are unreserved and you will be directed to an available standing position by an usher on arrival.

Latecomers and re-admittance

If you arrive late to a performance, you will be asked to wait until a suitable break in the performance before being admitted. If you leave the auditorium during a performance, you may not be able to re-enter until a suitable break in the performance. Our front-of-house will always do their best to ensure you miss as little of the performance as possible but, for the sake of other audience members and performers, late admission or re-admission may be significantly delayed or not be possible at all.

Age guidance

Generally, our age guidance is 14+ for performances at the Boulevard, with late-night performances having an age guidance of 16+.

If there is specific age guidance for a particular show, this information will be included on our website or be available from our box office team.

Restricted view

The Boulevard is an intimate space and most seats in the auditorium offer a clear view of the stage. In some configurations, there are seats with restricted views – details of these are displayed on the online seating map or will be advised to you by the box office team before you make a booking.

Theatre tokens

You can use theatre tokens to purchase tickets in person at the box office. You can also buy theatre tokens at the box office.

Terms and conditions

More details about booking and exchanging tickets can be found in our ticketing terms and conditions.